1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping/billing address.

  • Purchase Information: Order history, payment details (processed securely via third-party gateways; we do not store card data).

  • Technical Information: IP address, browser type, device information, access times, and pages visited (collected via cookies or analytics tools).

  • Communication Data: Emails, messages, or customer service inquiries.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send updates, promotional offers, or newsletters (only with your consent).

  • To comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information only with:

  • Trusted service providers: (e.g., delivery partners, payment gateways, IT support).

  • Legal authorities: When required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable and appropriate security measures to protect your data from unauthorized access, loss, misuse, or alteration.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletions.

  • Withdraw consent for marketing at any time.

  • Lodge a complaint with a data protection authority if you believe your rights are violated.

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.